Privacy Policy
Last updated: October 1, 2026
This Privacy Policy explains how Karen Sussan, LCSW, LMHC (“I,” “me,” or “the practice”) collects, uses, and protects information submitted through karenpsychotherapy.com. It applies to this website only.
Protected health information created or received in the course of treatment is governed separately by my Notice of Privacy Practices under the Health Insurance Portability and Accountability Act (HIPAA).
Information Collected Through This Website
This website does not require you to create an account or provide personal information to browse it. Information is collected only when you choose to provide it.
- Information you submit. If you use the contact form or email me, I receive the name, email address, phone number, and any message content you provide.
- Automatically collected technical data. Standard web server logs may record IP address, browser type, device type, referring page, and pages visited. This data is used to keep the site working and secure.
- Cookies and analytics. This site sets no cookies and uses no analytics or advertising trackers. Fonts and all other assets are served from this site rather than a third-party network. If that changes, this policy will be updated first.
Please do not include detailed health information, clinical history, or sensitive personal details in a website contact form or unencrypted email. Email and web forms are not secure methods of communication. Use them only to request a consultation or ask a general question.
How Information Is Used
- To respond to consultation requests and general inquiries
- To schedule and confirm appointments
- To maintain the security and functionality of this website
- To comply with legal and professional obligations
Information submitted through this website is not sold, rented, or traded. It is not used for advertising or shared with third parties for marketing purposes.
Third-Party Services
This website may rely on third-party providers for hosting, form processing, analytics, scheduling, or video sessions. These providers process data on my behalf and are expected to maintain appropriate safeguards. Where a provider handles protected health information, a Business Associate Agreement is in place as required by HIPAA.
Data Retention and Security
Inquiry information is retained only as long as needed to respond and to meet legal or professional recordkeeping obligations. Clinical records are retained according to New York and Florida requirements for licensed mental health professionals. Reasonable administrative, technical, and physical safeguards are used to protect information, though no method of transmission over the internet is completely secure.
Your Rights
Depending on your state of residence, you may have the right to request access to information held about you, request correction of inaccurate information, request deletion where permitted by law, and opt out of non-essential communications. Rights concerning protected health information are described in the Notice of Privacy Practices.
Children's Privacy
This practice provides psychotherapy to adults. This website is not directed to children under 13, and information is not knowingly collected from them.
Changes to This Policy
This policy may be updated periodically. The effective date above reflects the most recent revision.
Contact
Karen Sussan, LCSW, LMHC
29 N Airmont Road, Suite 3, Suffern, NY 10901
845-202-9774
[email protected]